Privacy Policy

Last updated: 12 September 2026

1. Who we are

This website (dientec.com) is operated by Diente Electric Technology Co., Ltd. (registered in China as Henan Diente Electric Technology Co., Ltd.), High-tech Vanke Plaza, Kexue Avenue, Zhengzhou High-tech Development Zone, Henan, China. For any question about this policy or your data, contact [email protected] or +86 371 5568 2556.

2. What we collect

We only collect what you type into the inquiry form on our Contact page:

• Name and telephone number (required)
• Email address and company name (optional)
• The content of your message
• Your IP address and the time of submission, recorded automatically to prevent automated spam

We do not use advertising trackers, and we do not run third-party analytics on this website. No cookies are set for ordinary visitors; cookies are used only when a site administrator signs in to manage the website.

3. Why we use it and on what basis

We use your information for one purpose: to answer your enquiry and, where you ask for it, to prepare a quotation or technical proposal. Where the GDPR applies, our legal basis is your request to take steps before entering into a contract, and our legitimate interest in protecting the website from spam.

4. Where it goes

Submissions are stored on our own server and sent as an email notification to our sales mailbox, [email protected]. Email delivery is handled by Google’s mail service, which means the message passes through Google’s servers. We do not sell your information, and we do not share it with any other third party unless the law requires it.

5. How long we keep it

Enquiries are kept for as long as the business relationship reasonably requires, and no longer than three years after our last contact with you. You can ask us to delete your data sooner at any time.

6. Your rights

You may ask us to show you the data we hold about you, correct it, or delete it. Write to [email protected] and we will respond within 30 days. If you are in the EU or UK, you also have the right to complain to your local data protection authority.

7. Security

The site is served over HTTPS, access to the enquiry records is restricted to authorised staff, and the server is kept up to date. No system is perfectly secure, so please do not send bank details, passwords or other highly sensitive information through the form.

8. Changes

If we change this policy we will update the date at the top of this page.